Privacy Policy

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service. It also explains your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation & Definitions

Interpretation

The words with an initial capital letter have specific meanings under the following conditions. These definitions apply whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of it.

• Partner means an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of equity interests or other securities entitled to vote for election of directors or other managing authority.

• Company (referred to as "the Company," "We," "Us," or "Our") refers to WeLevel

• Cookies are small files placed on your computer, mobile device, or any other device by a website, containing browsing history details and other uses.

• Country refers to: United States (US) and Canada (CA).

• Device means any device that can access the Service, such as a computer, cellphone, or tablet.

• Personal Data means any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals engaged to facilitate, provide, or analyze the Service.

• Usage Data refers to data collected automatically, generated by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).

• You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service.
  
  

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

• Email address

• First and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City
  
  

Usage Data

Usage Data is collected automatically when using the Service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors for support services such as customer service. All other use cases exclude text messaging originator opt-in data and consent, which will not be shared with third parties.

Tracking Technologies & Cookies

We use Cookies and similar tracking technologies (such as beacons, tags, and scripts) to track activity on our Service and store certain information.

• Cookies or Browser Cookies: A small file placed on your Device. You can set your browser to refuse Cookies or to alert you when one is being sent. If you decline Cookies, some parts of our Service may not function properly.

• Web Beacons: Small electronic files (also called clear gifs, pixel tags, or single-pixel gifs) used to count users who visit pages or open emails, verify system/server integrity, and analyze usage.
  
  

Types of Cookies We Use:

• Necessary / Essential Cookies

  • Type: Session Cookies

  • Administered by: Us

  • Purpose: Authenticate users and prevent fraudulent account use. Without these Cookies, services cannot be provided.
    
    

• Cookies Policy / Notice Acceptance Cookies
  
  

  • Type: Persistent Cookies

  • Administered by: Us

  • Purpose: Identify whether users have accepted the use of cookies on the Website.
    
    

• Functionality Cookies
  
  

  • Type: Persistent Cookies

  • Administered by: Us

  • Purpose: Remember choices you make (e.g., login details, language) to provide a more personalized experience.
    
    

• Tracking & Performance Cookies
  
  

  • Type: Persistent Cookies

  • Administered by: Third Parties

  • Purpose: Track traffic and usage information, often linked to pseudonymous identifiers. May also be used to test new features or functionality.
    
    

For more information, see our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for purposes such as:

• To provide, maintain, and monitor our Service.

• To manage your Account and registration.

• To perform contracts for products, items, or services.

• To contact you via email, phone, SMS, or push notifications regarding updates or necessary information.

• To provide you with news, special offers, and similar information (unless you opt out).

• To manage requests or inquiries.

• To deliver targeted advertising.

• For business transfers such as mergers or acquisitions.

• For data analysis, trend identification, promotional effectiveness, and service improvements.
  
  

Retention of Your Personal Data

We retain your Personal Data only as long as necessary to fulfill purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is retained for shorter periods, unless required for security, functionality improvement, or legal obligations.

Transfer of Your Personal Data

Your data may be processed outside your state, province, or country. By using our Service, you consent to such transfers, provided adequate safeguards are in place.

Delete Your Personal Data

You may request deletion of your Personal Data. You can:

• Delete information via account settings.

• Contact us directly for access, correction, or deletion requests.
  
  

Certain data may be retained to comply with legal obligations.

Disclosure of Your Personal Data

• Business Transactions: Your data may be transferred during mergers, acquisitions, or asset sales. Notice will be provided prior to such transfer.

• Law Enforcement: We may disclose data when required by law or valid government requests.

• Other Legal Requirements: Disclosure may occur to comply with legal obligations, defend rights, prevent wrongdoing, protect user safety, or prevent liability.
  
  

Security of Your Personal Data

We strive to protect your Personal Data using commercially acceptable methods but cannot guarantee 100% security over the Internet or electronic storage.

Service Providers & Processing

Third-party providers may process your data under their own Privacy Policies. Examples include:

• Google Analytics (Privacy Policy)

• Matomo (Privacy Policy)
  
  

Email Marketing

We may use your Personal Data for newsletters or promotional content. You may opt out via the unsubscribe link in our emails or by contacting us.

Payments

Payment information is processed by third parties (e.g., PayPal, Stripe Authorize.net). We do not store card details. These processors follow PCI-DSS standards.

• PayPal Privacy Policy

• Authorize.net Privacy Policy

• Stripe Privacy Policy
  
  

Behavioral Remarketing

We use remarketing services (e.g., Google Ads, Facebook) to advertise after you visit our Service. You can opt out through the following:

• Google Ads Settings

• Facebook Ad Preferences

• DAA Opt-Out

• EDAA Opt-Out
  
  

Children’s Privacy

We do not knowingly collect information from children under 13. If you are a parent/guardian and believe your child provided Personal Data, contact us for removal.

Links to Other Websites

Our Service may contain links to third-party sites. We are not responsible for their content or privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date. For material changes, we may notify you via email or a prominent notice.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]